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Publication summary
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A ‘User Voice’ Study: Jobcentre Plus customers’ perspective on the Department for Work and Pensions and the Department for Innovation, Universities and Skills' strategy for skills (HTML format)
Departments:
- Department for Innovation, Universities and Skills;
- Department for Work and Pensions
Document type:
Research
Date of publication:
7 August 2008
Summary:
This report presents the findings from a qualitative research study to explore the views of Jobcentre Plus customers about the recommendations of the Leitch review and the strategies that are being planned in response. A total of 16 focus groups were undertaken with Jobcentre Plus customers whose educational attainment was below National Vocational Qualification Level 2.Subjects:
- Benefits;
- Education and skills
Regions:
- National
