Publication summary

The following link will open in a new window.

Feasibility Study for the Future Jobcentre Plus Customer Satisfaction Survey (HTML format)

• Departments: 

• Department for Work and Pensions

Document type: 

Research

Date of publication: 

26 August 2010

Summary: 

This report presents findings from a feasibility study that explores potential design options for a new measure of Jobcentre Plus customer satisfaction. It includes recommendations to make the survey a more useful and effective tool.

• Subjects: 

• Employment, jobs and careers; 
• Government and public administration; 
• Information and communication; 
• Performance management

• Regions: 

• National

---

• Tell a colleague about this publication
• Report a broken link
• Share this information
  • Digg
  • Del.icio.us
  • Stumble upon
  • Redd it
  • Facebook

---