Publication summary

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Employment and Support Allowance: Early implementation experiences of customers and staff (HTML format)

• Departments: 

• Department for Work and Pensions

Document type: 

Research

Date of publication: 

2 March 2010

Summary: 

This report covers the first stage of the evaluation of employment and support allowance. Its aim is to explore the variety and range of experiences within customer and staff groups, to explore factors underlying those experiences, and to triangulate findings by cross-reference within and across other groups of customers and staff.

• Subjects: 

• Benefits; 
• Consumers, business and industry; 
• Employment, jobs and careers; 
• Workplace training and development

• Regions: 

• National

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