Consultation summary


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A New Way of Handling Parents’ Complaints About School Issues: Consultation (HTML format)

  • Departments: 

  • Department for Children, Schools and Families

Document type: 

Consultation paper

Date of publication: 

26 September 2008

Deadline date: 

21 November 2008


Summary: 

This consultation seeks views on a new way of handling parents' complaints to their children's school. It covers ways to improve handling of complaints at school level, the place of mediation services to resolve disagreements early on and possible new arrangements to consider complaints that cannot be resolved at school level.

  • Subjects: 

  • Care; 
  • Performance management; 
  • Schools; 
  • Social issues

  • Regions: 

  • National


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